The Importance of Routine Maintenance in Valencia, CA
Testimonials
“ This 5 ⭐️ rating is for Ashley M in the service department. I've been coming here for the past 10 years and Ashley is by far, the best rep in the service dept. With my multitude of car "crises," Ashley has always been calm, responsive, and a consistent voice of reason helping me navigate my choices while making sure I am aware of my options. Recently, I called after hours with another "crises" and instead of dismissing the call, Ashley answered the call and walked me through available next steps- another example of her going above ans beyond. With many options out there, Ashley is the reason I choose to come back to this dept! ”
“ Very friendly and helpful. Fully explained what happened with my vehicle. ”
“ Always great service, honest, reliable and dependable ”
“ I bought a new ZDX at Valencia Acura and I can honestly say it was the BEST car buying experience I’ve ever had! From the moment I walked through the doors, everyone at the dealership was friendly, welcoming, and incredibly knowledgeable. I’ve purchased several cars over the years, and this was by far the smoothest and most enjoyable process. My salesperson, Alfredo S. (Internet Director), was fantastic! He was patient, attentive, and genuinely excited to help me find the perfect car. They knew everything about the vehicles on the lot and explained every step of the process so clearly that I never once felt rushed or pressured. Instead of the typical high-pressure dealership vibe, I felt like I was just hanging out with friends who also happened to know a lot about cars. From start to finish, everything was easy, straightforward, and stress free. I absolutely love my new ZDX and couldn’t be happier with my experience. If you’re looking for a dealership that treats you like family and makes buying a car fun, this is the place to go! I’ll definitely be recommending them to all my friends and family. ”
“ Had the best experience ever with Alfredo! He’s so nice and really listens to what you need and what fits for your lifestyle. He’s also bilingual with is a plus. Made the process of getting my new car super fast, easy and stress free! ”
“ Alfredo is amazing, excellent customer service and man of his word. Got me an awesome deal on our new MDX. Thank you ”
“ One of the best dealership experiences I've ever had—hands down. Brian, Dee, and Randal went above and beyond to make my trade-in and purchase smooth, stress-free, and straightforward. Their professionalism, transparency, and genuine effort made the entire process feel effortless. I truly couldn’t recommend this dealership enough. If you're looking for a team that cares and delivers, this is the place to go, A+++ ”
“ Es mi segunda vez q compro auto aqui todos muy amables y toman su tiempo para explicarle todo sobre el auto como funciona, primer vez q compro un auto eléctrico una belleza y rápido, Nick sales associate es el q me mostró como trabaja todo el interior, Alfredo sierra internet director mi vendedor, Brian Fleming sales manager y Gary finance director todos muy atentos , Estoy muy agradecida por la ayuda de todos ellos . ”
“ Dealer was very responsive and answered all my questions. ”
“ I took my RDX was repairs and it turned pout to be under extended warranty. Thomas was my service advisor. He took care of everything kept me apprised of everything in a timely manner. In his absence, Ashley helped me. Thorough professionals. ”
“ I love a trust the service team! ”
“ On July 13th, I had my first A1 service, and it was a complete turnaround from my previous experience. I am very pleased with Casey, my service advisor, and Ilyn and Gilberto for their outstanding treatment of my needs. They were respectful and very professional. I would like to give a special mention to Ashley. Despite not being there for several months, she greeted me that morning and even remembered my name, which made me feel really good that day. Lastly, my MDX was sparkling clean. Good job, guys, and more power !!! -Johndel ”
“ Very good experience! ”